Month: November 2018

Bringing Positive Change to Women in Need Through Fashion in Colombia

Mannequin

As a single adult, Luz Mosquera had been wondering if there were other areas where she could serve God apart from leading a single adults group at her church. “I was asking God during my prayer time for an opportunity to do something different, something where I could make a change and impact lives,” Luz shared with us.

Women from the Niquitao neighborhood are marginalized and usually blocked from opportunity.

The answer came when she saw Liz Bohanon’s Grander Vision video at The Global Leadership Summit in Medellin, Colombia. “How Liz has worked with those women touched my heart and sparked an idea I could pursue to create positive change in the lives of women who desperately need a hand to help them get out of their broken reality of prostitution, drug addiction or selling goods on the street. ”

Women from the Niquitao neighborhood are marginalized and usually blocked from opportunity. Then they usually cannot escape their practice. No one gives them a hand to learn appropriate skills and move to a better life.

Mujer TalentoAs a fashion designer, Luz was aware of many job opportunities for women in the Medellin fashion industry. Skilled and trained women could work in clothing factories and make it their living career and source of income. Luz says, “In my GLS seat, I just had this vision of helping the women from Niquitao by providing them the training they needed, and helping them find jobs once they were trained. I had the contacts, the knowledge and the passion to make this a reality.”

She started to make contacts at government offices that offer training programs, and found they had just what she needed to start. She also founded a non-profit organization to make it official and start to fund the program with donations.

In my GLS seat, I just had this vision of helping the prostitutes from a nearby neighborhood by providing them the training they needed

The NGO, Viento Fresco (Fresh Wind), opened in January 2018 with 25 women signed up. Along with the training, they offer them a place to be nurtured with the love of Jesus and share the gospel with them. They also provide a place to take care of their children while the women are learning.

“In November 2018, we will graduate 18 of the 22 women who trained with us,” Luz shares. “We are celebrating that so many are with us still as official statistics say a large number of women in similar programs usually quit. Government authorities had asked us how we made it, and how we were different, and my answer is ‘The love of God.’  Because we do not just give them skills, we love them and are moved by Him.”

Viento Fresco

These 18 women will start working in the companies that are sponsoring the program. Companies that would normally not have recruited a woman from that neighborhood, but are now trusting in this program and are willing to give them a chance.

We do not just give them skills, we love them and are moved by Him.

Luz shares, “I am so excited to see them making their own money without selling themselves. Providing food and clothes to their kids and being proud of how they did it. I am so thankful to God for answering my prayers through the GLS. “

God used the GLS to change Luz’ life and service by becoming an influential leader, transforming the lives of many Medellin women and empowering them to build their own future.

 

3 Simple Ways to Be a Better Leader

Shot of two colleagues using a digital tablet together at a desk in a modern office

https://www.youtube.com/watch?v=dTM9dnPQeQY?rel=0

Performance happens on the team level, and if you’re a team leader then you are responsible for the performance and engagement of your team.

It’s my belief that even the best team leaders can improve, so if you want to be a better leader, here are three things you can do right now:

1. Clarify your values

As a leader, you don’t have to be perfect—but you do have to be predictable. Your followers need to understand you; how you will judge their performance, what you stand for and in essence, what values you uphold. So, you need to clarify your values for them. Do you value speed and innovation? Intelligence and integrity? Authenticity and altruism?

You might think, “Sure, of course, I stand for all of that!” But you can’t stand for everything. You need to choose. People like to follow a leader who knows what is most important to him or her. When you know that, then you can start sharing it with your team, and they will be more confident following you.

 

2. Learn how to tell stories

Human beings find meaning in stories. We’re just naturally wired to love narrative, to make sense of everything as beginning, middle and end. So as a leader, you’ve got to use stories to share your values and give examples of excellence.

If you’re a team leader then you are responsible for the performance and engagement of your team.

I’m not asking you to take an improv class or become Mark Twain overnight—the way you tell the stories can be your own. It doesn’t have to be evocative or descriptive, it doesn’t have to end in applause or leave your team members with tears in their eyes. It just has to show them what is important to you, so they know what excellence looks like to you.

 

3. Check in with your people every week

Hopefully this one sounds familiar. The single most important thing you can do as a leader is to check in with your people once a week. The best leaders know that they don’t have all the information. All the intelligence from the real world, happening in real time that belongs to the team members who are out in the world, doing the work every day.

Checking in with your team will not only provide you with the insight to help them use more of their strengths every day, but on the most basic level it will give you the information you need about the work that they’re doing.

The world moves quickly, and this is the best way for you to stay in touch with how your team is engaging with the real world.

Church Serves Community in Need After Hurricane Michael

Hurricane Michael Relief

At the 2018 Global Leadership Summit, Strive Masiyiwa said, “Identify a human need and solve it.”  Those words rang in my ears in the weeks following the Summit, and now I understand why.

“Identify a human need and solve it.” – Strive Masiyiwa

While Strive may have been talking about his business, this can also be a mantra for the Church—to reach out to our communities and look around. What needs do the people have? How can we solve local problems?

We live in a world driven by social media and images constantly barraging our brain. It can be numbing, and knowing where to start, what to do and how to help can be overwhelming. The church has been called to be the hands and feet of Jesus, but how exactly do we continue to do that in new and relevant ways in our communities? Responding quickly, mobilizing our troops, caring for our neighbor—whatever that may be for you, is a critical mission.

God showed me how important it is to just GO

This is my firsthand story of how God showed me how important it is to just go. To move! And how the Church needs to be equipped to respond to crisis.

Hurricane MichaelWe live in Tallahassee, which had been hit hard in early October 2018 by Hurricane Michael. Approximately 99% of the area lost power. Numerous downed trees and mountains of debris were everywhere, but we were slowly recovering.

We had been without power for four days after the storm. We lost cellular service, which cut us off from the outside world. No texting. No internet. The Florida panhandle had suffered the worst hit from a hurricane—ever. But we were slowly recovering. When power was restored, and I was able to relax on the couch and watch college football with the AC cranked, I was in heaven.

All I was saying yes to was to call the friend who had posted and ask how I could help, but then God took over.

We were going from chaos to clean up to recovery to almost normal. Gratefully sipping my hot tea, I started flipping through Facebook to see how everyone had fared. That’s when I saw it. Nothing outrageous. No pictures of destroyed homes or homeless pets, just a basic Facebook post from a friend asking for help. And a funny thing happened. My couch, my A/C, my hot tea… became quite uncomfortable.  I felt something well up inside me and I sensed one word:

Go.

What happened when we said yes to God

What do you do when God presents you with a problem—a human need, and He gives you the ability and resources to do something about it?

So, I said, “yes” to God. All I was saying yes to was to call the friend who had posted and ask how I could help, but then God took over.

We formulated a plan and communicated needs on Facebook and through the church network. (Being married to the lead pastor helps.)  We aren’t a big church—far from it. I didn’t know what to expect or if this would even work, but I knew we had to try.

Then it began.

Shana Case with supplies

People started dropping supplies at my house. Gofundme donations streamed in, and the church lobby started filling up with items to help people who had lost so much in the hurricane. Within 20 hours, we had seven carloads of supplies, a chainsaw crew and a team that could bring gas, food and water to those who couldn’t get out of their house. It was unbelievable.

We went to serve the rural areas, just 40 miles west of us. The towns that got hit after the hurricane left the beaches and came inland. It was an area that no one was showing on TV or talking about in the news. Whole communities were left to pick up the pieces.

It’s hard to explain what it looked like as we drove on I-10 that morning. Miles and miles and miles and miles of destruction. Complete devastation.  My heart sank. It felt crushed. I didn’t know what God had called me to, but I wondered if this might be too much.

That Sunday in Cottondale and Alford, Florida, we gave out food, made new friends and heard their painful stories. And as we listened, we found hope. And smiles—lots of them. Tears of thanks, hugs of appreciation. People were beyond words to know they weren’t forgotten—that they mattered to someone. That people cared about them.

 

Hurricane Michael Relief

That week we were able to make multiple follow-up trips, bringing diapers to a mom with 2 toddlers, corn dogs and chicken strips to a boy with autism who wouldn’t eat anything else, a generator with a well connector to a farmer who couldn’t get water to his cattle, a case of ravioli to the couple who were desperately tired of eating PB&J. Specific people with specific needs.

We brought bags and bags of ice—something more precious than gold. And 100 gallons of gas to help fuel generators or cars. (NOTE: It’s probably not safe to drive with that many cans of gas in the bed of your truck).

God shows up again

And then, this thing we were doing, took on a life of its own. God showed up.

Hurricane Michael ReliefHe showed us the next need—Marianna, Florida, which was still without power and had a downtown that looked like a bomb had gone off.  Again, we called on our community to step up. This time, help came from all over the country. Small business owners opened their spaces for collections. People shipped diapers to our doorstep. Amazon boxes containing tarps and batteries showed up. The church remained open and unlocked as people filled need after need. Repeated quiet acts of generosity. Hope.

The next Saturday, we brought a chainsaw crew and set up a mobile grocery store, bringing the food to people. I ended that day exhausted and popping Motrin, but my heart was full. We had served the people of Mariana.

Are we done yet?

Now we were done, right?

Funny thing, when you say “yes” to God, he doesn’t always (or ever) give you all the details up front.

To be honest, I really, really wanted to be done. All this organizing… it felt like I had a new part-time job. Yes, it was rewarding. I loved it, but I also wanted to check off the box that we had served. I did my time. I gave. I used my talents and time and treasure. I was tired, and my own home was a mess.

Hurricane Michael ReliefI am actually pretty good at setting boundaries. I can say “no” when I need to and make sure I don’t do too much. Maybe that is why I knew this was different. God wasn’t done with me, or the church yet.

Next, God brought us to Bristol, Florida to fill needs. Bristol was a neighborhood banding together to share supplies, cook meals and keep their ever-burning bonfire going. A family who had lost their home and everything in it found a new home in an abandoned trailer on an uncle’s property, but needed 4 beds, frames, bedding, toys, games and food as well as someone to assess their roof damage. So we went.

Show me what is next

Next weekend we are constructing shade structures and pens for a horse farm in Panama City.

This little project God called me to doesn’t seem to be ending. It’s one foot in front of the other. One need at a time. My prayers have changed from, “God, is it over?” to “God show me what is next.”

Just save one

In the movie Justice League, there is scene where the JL is meeting Steppenwolf, the bad guy, for the first time. Flash admits he has never done battle before. Batman tells him, “Just save one. You’ll know what to do next.”

Hurricane Michael ReliefBatman must have been thinking of Mother Teresa who said, “Do for one, what you can’t do for everyone.”

That’s where this all started, with just one.

In times like this, it is easy to be overwhelmed by pictures of destruction and stories of loss….to sit and watch and feel so many feelings and not know what can even be done… how can you even make a difference?

The news coverage and stories may have already moved on, but there is still so much to be done here. One by one, as God presents us with what is next, we will respond, and say “yes.”

This Week’s GLS Events & Prayer Requests

Watching the GLS in Lithuania

Every Tuesday and Thursday morning at 8:30 am CST, our staff gathers together to pray for our partners across the globe.

Please join us in prayer as we lift up the international Summit events happening this weekend. Pray for God’s anointing on every detail and that those who attend would leave feeling equipped, inspired and encouraged to lead the change they long for in their communities.

And if you have a prayer request, please share it with us. We would be honored to pray with you!

November 28

(Alphaville) Santana de Parna­ba, Brazil

Joao Pessoa, Brazil

November 29

Les Cayes, Haiti

When something is not working, like the economy, that’s when you need leadership, and that’s where the GLS comes in. In training people, and inspiring people to take leadership seriously, leaders can change the order of things to move our people forward.

Mandalay, Myanmar

Vitaria da Conquista, Brazil

November 30

Akwanga, Nigeria

Tainan, Taiwan

Klaipeda, Lithuania

Jaigaon, India

Aurangabad, India

We want to see Christians influence the country and the community. We want to see Christians influencing every sector, whether it’s business, politics, education, everything. We want to see credible Christian influence across the country.

Machakos, Kenya

Valencia, San Jose, Venezuela

Comas, Peru

Shanghai, China

San Juan Dela Maguana, Dominican Republic

Nebaj, Guatemala

Karagandy, Kazakhstan

Pavlodar, Kazakhstan

Oskemen, Kazakhstan

I know from my short experience, to be a leader is a hard task. It’s not just being a boss, but it’s about being an example and influencing others. The GLS has helped me to grow as a leader and realize the vision God has for my life. Pray that more leaders in Kazakhstan would understand their grander vision and become equipped to pursue it.

Leon, Mexico

Merida, Mexico

December 1

Beijing, China

Why the World’s Best Brands Focus on Hospitality

People shopping at the duty free service onboard

As leader of the Union Square Hospitality Group and founder of Shake Shack, Danny Meyer is known as one of the world’s top restaurateurs.

As I listened to him speak onstage at The Global Leadership Summit, I thought, “Who wouldn’t want to work for this guy?

His understanding of hospitality explains why he is so successful. He sees his success as a road that is paved with well-handled mistakes, and he turns mistakes into opportunities to prove his value of hospitality.

As far as hiring people in his restaurants, he says, “Technical proficiency means you can do your job. But perfection in your job only counts for 49%. The rest is hospitality. Not service. Hospitality is about how we made you feel when we delivered service. If I know how to deliver great service and how to make you feel better, you are probably going to come back to my place.

 

Meyer shared that he hires people based on these emotional skills:1) Kind-hearted and optimistic, 2) Curiosity, 3) Good work ethic, 4) Empathy, 5) Self-Aware, 6) Integrity.

 

The hospitality culture that Meyer creates made me wonder, “Where else is hospitality modeled at the very highest possible level?” Let’s look at some shining examples.

 

Southwest Airlines

Chris Robbins worked for Southwest Airlines for 20 years and said, “Hospitality is the friendly and generous reception and entertainment of guests, visitors or strangers. It’s the act of establishing a friendly relationship between the host and the guests.” The employees are continuously demonstrating a Warrior Spirit, a Servant’s Heart, and a Fun LUV-ing Attitude.

Hospitality is different from service. It’s more about creating a feeling in the guest. It’s about creating a relationship between the server and the served.

Southwest says hospitality is different from service. It’s more about creating a feeling in the guest. It’s about creating a relationship between the server and the served. You cannot have bad hospitality—you either feel it or you don’t. You must provide the same hospitality to the next person you meet, even if things aren’t going well for you or for them.

I have a personal experience with Southwest. Recently, I was on a short, early-morning flight when the flight attendant walked passed me and asked, “Is there anything else I can do to serve you?” I said, “Well, it is a little warm in here.” She responded, “Sir, the captain has control of the temperature in the cabin, would you like to talk to him?” I thought she was kidding. “Seriously?” I asked. She said, “Follow me.” She escorted me to the galley at the back of the plane, called the captain, and put the phone to my ear. The captain asked, “Sir, how can I serve you?” I responded, “Can you make it cooler in the cabin?” His answer: “I would be happy to make it comfortable for you.” Only at Southwest!

 

Buckingham Palace

Deputy Master of the Royal Household, Edward Griffiths, says, “We entertain 70,000 people a year [at Buckingham Palace] and every one of our guests wants to walk away with a remarkable memory from their visit. Hospitality is all about the way people feel about what they have just experienced. We have to concentrate on those last two percentage points that matter. Even in the most formal setting, we must make people feel at home. Formality must never intimidate.”

People who work at Buckingham Palace must have that spark of enthusiasm. If people are happy in their work, the customer can feel their attitude. More than likely, if you were to experience an event at Buckingham Palace, you would be far more impressed with how they made you feel rather than anything else.

 

Chick-fil-A

Chick-fil-A bases their hospitality on the scripture from Matthew 5:41, “If anyone forces you to go one mile, go with them two miles.” Go beyond what is expected. Under-promise and over-deliver. We take these simple, everyday phrases for granted, but Chick-fil-A uses them as their core values: create eye contact, smile, speak enthusiastically and stay connected. How can obvious, simple, everyday phrases have so much impact?

Go beyond what is expected. Under-promise and over-deliver.

They also add what is called “second-mile service,” three services that not as many fast food restaurants think about—delivering meals for high-need guests, performing table touch-ins and carrying large orders to cars.

The next time you visit Chick-fil-A, you will notice these three genuine characteristics: 1) active listening, 2) leaning in and 3) being proactive. This is demonstrated by opening the door or offering an umbrella on a rainy day. Practical, simple things that become their “secret sauce.” There’s nothing secret about this sauce, only that Chick-fil-A makes sure every customer who enters their restaurant is greeted with these simple things.

Why does Chick-fil-A bother to do these things? Because they care for each guest separately. If you ever wonder how the server knows your name, it’s because the cashier takes your name and then shares your name with the table server. They also ask, “How may I serve you?” rather than, “How can I help you?” Notice the difference in the question. The serving question is clear and to-the-point, putting the customer first. The second question leaves room for the customer to feel like they are an inconvenience.

 

The Bible and Hospitality

1 Peter 4:8-10 says, Above all hold unfailing your love for one another, since love covers a multitude of sins. Practice hospitality ungrudgingly to one another. Let your hospitality be an extension or an overflow of God’s hospitality to you. Be a good steward of God’s grace.

So, what do Southwest Airlines, Chick-fil-A, Buckingham Palace and the Bible all say about hospitality?

There’s always a welcome sign above the entrance. And the way guests are treated will be the thing they remember most about the experience.

This #GivingTuesday Your Donation Creates a Better Future for the Next Generation

Youth attend the GLS in Zimbabwe

When you give to the Global Leadership Development Fund on #GivingTuesday, your gift will be used to equip and inspire emerging leaders around the world, creating a better future for the next generation.

 

Josh DotzlerI love seeing the kingdom of God become a reality on earth. I am passionate about being a part of it.

When I was two years old, my father quit his job and moved our family from the suburbs into the inner city. He felt like he was called to do something for God. He had a passion to see the church get engaged with challenges in our city. Growing up, we experienced the murder of our two neighbor girls, as well as the loss of our friend across the street who was only 16. I remember being at his funeral and my heart began to break. The reality was, growing up in this environment caused me to want to leave.

$75 is the average cost to send an emerging leader to the Summit.

As I look back, I see how God had been preparing me all along. He used the murders my neighbors and the crime and violence that we saw in the inner city to break my heart. He used the Global Leadership Summit, my experiences and my parents to speak into my life and give me the tools I would need to begin to lead others and transform the inner city of Omaha.

I get excited when I think about all God is doing, all that God has done, and all that He is setting us up to do. I love being a part of impacting the world for Jesus. I love to see life change. I love to see communities transformed and I love seeing the kingdom of God become a reality on earth. I am passionate about being a part of it.

– Josh Dotzler, Omaha, Nebraska, GLS attendee since the 6th grade

Read Josh’s full story.

 

The place where they located water was the very place where we had cleaned the rubbish.

Students in Zimbabwe

The Summit inspired a group of students to get their hands dirty in their community. They decided to start with one of the more obvious issues—all the garbage build up near their school. So they started a major clean-up project. We cleaned up the place and the community joined us as well! Two months later, we heard about a non-for profit organization that wanted to dig a well in that area for water. The place where they located water was the very place where we had cleaned the rubbish. Today everyone in the community is getting water from that place. Only God!

– Harold Chilowa, Zimbabwe

Read Harold’s full story.

I attended the GLS for the first time when I was only 14!

I realized that I can influence others. I can start small, but I can do so many great things. It touched my heart.  Maybe I was so naïve that I really believed it, but I thought, I’ve got to do something. I wanted to see my friends come to Jesus Christ. I wanted to see my friends transformed. And the GLS was just what I needed to be encouraged to take action. And why not start now? Why do I have to wait until I’m 24 or 25? In June after my first Summit, we organized the very first teen camp. There were about 100 youth at that first camp—the majority of them not Christian. Today the camp continues to minister to youth and introduce people to Jesus!

– Nellya Mironyuk, Kazakhstan

Read Nellya’s full story.

 

I can actually do something worth living for, even at my young age.

Nathan from Zambia

 

Attending The Global Leadership Summit made me realize that I can actually do something worth living for, even at my young age. The past three years, I experienced the best moments of my life. They left a landmark I will not soon forget.

40,000+ emerging leaders attend the GLS globally.

What excites me most is the fact that I did not only help kids academically, but also made a meaningful impact in their personal and spiritual lives. I thank God for granting me the opportunity to serve them and help them realize that they are beautifully and wonderfully created in the image of God.

– Nathan, Zambia

Read Nathan’s full story.

 

Will you join us in creating a better future for the next generation? Donate today!